“AI and data analytics are critical enablers for scalable, localized healthcare solutions in India”

Ruchi Tushir shares her insights on the objectives behind the launch of Lippincott Nursing Advisory Board, and company’s initiatives to utilize AI  for nursing education solutions

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Ruchi Tushir, VP & GM, Wolters Kluwer, Global Growth Market (GGM India) is responsible for overseeing the growth, performance, and business strategy of the India Market. With over 17 years of experience, Ruchi has worked with leading organizations such as Microsoft, EY, and SAP. Her expertise includes product management, digital transformation initiatives, and building strong go-to-market strategies for growth opportunities.
In this exclusive interaction, Ruchi Tushir shares her insights on the objectives behind the launch of Lippincott Nursing Advisory Board, and company’s initiatives to utilize AI  for nursing education solutions.

BV LogoWolters Kluwer is known for combining deep domain expertise with advanced technology. How is GGM India contributing to this digital transformation?
GGM India is at the forefront of Wolters Kluwer’s global digital transformation, tailoring global innovations to the distinct needs of India’s healthcare ecosystem. We’re driving the adoption of AI-enhanced clinical decision support tools, digitizing medical libraries, and enabling evidence-based practice through platforms like Lippincott Solutions, UpToDate, and Lippincott Medical Education. Initiatives such as the Ovid and ONOS partnerships are expanding access to trusted content across institutions. GGM India also contributes to product innovation by integrating user feedback into development cycles, ensuring our solutions are both globally robust and locally relevant. Our collaborative approach ensures that technology aligns closely with domain-specific needs, enabling Wolters Kluwer to stay at the forefront of digital innovation in its markets.
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What are the primary objectives and the key goals of the Lippincott Nursing Advisory Board?
The Lippincott Nursing Advisory Board has been launched to elevate nursing excellence in India by creating a collaborative platform for thought leadership and innovation. Its core objectives include- advising on clinical and professional trends, offering feedback on products and messaging, supporting market and industry intelligence, addressing leadership challenges such as compliance and onboarding, identifying knowledge and technology gaps, and supporting academic practice integration. 
The Board also focuses on digital skill-building and advocates for standardizing a higher quality of care to improve patient outcomes. These goals aim to advance nursing excellence, digital transformation in healthcare, and interdisciplinary collaboration aligning with Wolters Kluwer’s mission to “Make it Better.”
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Key challenges facing the nursing profession today, and how does the Lippincott Nursing Advisory Board plan to address them?
The nursing profession today faces several key challenges, including workforce shortages, increasing patient complexity, burnout, and the need for continuous upskilling to keep pace with evolving healthcare technologies. The Lippincott Nursing Advisory Board addresses these by bringing together senior professionals from academia, hospital operations, and policy to co-create scalable solutions. We want to provide evidence-based resources, foster professional development, and promote best practices in nursing education and clinical care. Through collaboration with nursing leaders and practitioners, the Board aims to develop innovative tools and strategies that support nurses in delivering high-quality patient care, improve job satisfaction, and adapt to the dynamic healthcare environment.
“India requires healthcare models that can adapt to different languages, cultural contexts, and resource levels. AI-enabled solutions, such as clinical decision support systems and intelligent content delivery platforms, are designed to adapt to regional healthcare needs.”
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What role could AI or data analytics play in future to develop scalable, localized solutions for a diverse healthcare ecosystem like India’s?
AI and data analytics are critical enablers for scalable, localized healthcare solutions in India. With its vast and varied population, India requires healthcare models that can adapt to different languages, cultural contexts, and resource levels. AI-enabled solutions, such as clinical decision support systems and intelligent content delivery platforms, are designed to adapt to regional healthcare needs, taking into account local practices, language nuances, and resource availability. AI can also automate administrative tasks, and enhance early diagnosis through predictive analytics, while data analytics can uncover patterns in population health, optimize resource allocation, and inform policy decisions. 
Together, these technologies can drive personalized care at scale, reduce disparities, and improve outcomes across urban and rural settings. At Wolters Kluwer, we are already piloting such innovations and working towards ensuring that our innovations are not only technologically advanced but also practically applicable and impactful at the ground level. As adoption grows, it’s essential to ensure these solutions are ethically designed, inclusive, and purpose-built for India’s realities.
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How is Wolters Kluwer utilizing AI technology to enhance its nursing education solutions and other programs in India and globally? 
Wolters Kluwer is leveraging AI technology to significantly enhance its nursing education solutions and healthcare programs both in India and globally. In India, nursing students are already engaging with Lippincott Medical Education, an AI enriched platform offering best of content and technology with features of AI generated notes, summaries, question bank and flashcards.  Also, top nursing institutions are already adopting the Lippincott Medical Education platform to offer their students a world-class learning experience.
Globally, platforms like Lippincott CoursePoint+ use AI to tailor content to each learner’s performance, helping nursing students and professionals build competence more efficiently and confidently. By integrating AI into their platforms, we create smarter, adaptive learning experiences that personalize content based on individual learner performance and needs. This helps nursing students and professionals build competence more efficiently and confidently. 
In India, where diversity in educational backgrounds and access to resources can vary widely, AI allows us to deliver scalable, localized solutions that address these gaps. For example, AI-powered analytics help educators track progress, identify knowledge gaps, and tailor instruction accordingly thereby supporting improved learning outcomes and readiness for clinical practice. Globally, Wolters Kluwer uses AI to power clinical decision support tools, automate evidence synthesis, and keep educational content continuously updated with the latest clinical guidelines. These innovations ensure that nurses are equipped with accurate, continually updated knowledge, that enhances both education and patient care across varied healthcare systems. 
By embedding AI into our education and clinical platforms we aim to improve efficiency, accuracy, and engagement. These tools enhance clinical readiness and empower educators to focus on mentorship and critical thinking. Our AI strategy is grounded in safety, ethics, and evidence, ensuring that technology enhances rather than replaces human expertise.

*This interview was first published in the June 2025 edition of BioVoice eMagazine.