DRiefcase integrates with WhatsApp to ease out process of personal healthcare records

Mumbai: DRiefcase, India’s first ABDM integrated health locker has announced its integration with WhatsApp to further enhance the user experience.

ABDM is a digital framework that will connect patients, doctors and other healthcare stakeholders nationwide to facilitate safe and secure movement of health information.

Taking the commitment towards one step ahead, DRiefcase users will now be able to directly store personal medical records into their accounts by directly uploading them over WhatsApp.

Talking about this development, Sohit Kapoor, Founder at DRiefcase, “We have always believed that any software platform cannot expect patients or doctors to adapt to their user journey. The user journey of the platform has to work the way they do and minimize disruptions for them. Keeping this conviction in mind, we have now enabled using WhatsApp as a method of uploading medical records onto our health locker”

This integration will now ensure safe and efficient flow of information and hence bridge the information gap that exists between patients and caregivers, and through them, the other stakeholders in the ecosystem, such as pharma companies, insurance companies and governments, all through an everyday app like WhatsApp.

Healthcare space is replete with scenarios that need to be automated to make care-providing better and more efficient, and the fact that Indians are comfortable using WhatsApp to communicate with familiar medical professionals, WhatsApp can provide healthtech the right tool to enjoy wide acceptance all in all making DRiefcase a very resourceful platform for its users.