New Delhi: In the ever-evolving landscape of healthcare, smart hospitals have emerged as a beacon of hope, promising to revolutionize patient care, enhance efficiency, and improve outcomes. Combining cutting-edge technology with advanced medical expertise, these healthcare institutions are reshaping the future of medicine.
The concept of smart hospitals represents a paradigm shift in healthcare as these institutions leverage the power of emerging technologies such as artificial intelligence (AI), the Internet of Things (IoT), big data, and automation to create an interconnected and patient-centric healthcare ecosystem. These hospitals collect vast amounts of patient data from various sources, including wearable devices, medical records, and real-time monitoring systems. AI algorithms analyze this data to provide physicians with valuable insights for more accurate diagnoses and treatment decisions.
Patients in smart hospitals are continuously monitored through IoT-enabled devices that track vital signs, ensuring timely intervention in case of abnormalities. This real-time data improves patient safety and reduces the risk of medical errors. EHR systems have replaced paper-based patient records, allowing healthcare providers to access patient information quickly and securely. EHRs improve patient safety, streamline documentation, and facilitate data sharing among healthcare professionals.
Smart hospitals embrace telemedicine, enabling patients to consult with healthcare professionals from the comfort of their homes. Remote monitoring of chronic conditions allows for proactive healthcare management, reducing hospital readmissions. Surgical procedures benefit from AI-assisted technologies that enhance precision and reduce the risk of complications. Surgeons can perform complex operations with greater accuracy, leading to shorter recovery times. The physical infrastructure of smart hospitals is designed for efficiency and patient comfort. Smart beds, adjustable room conditions, and AI-powered assistants ensure a seamless and comfortable experience for patients.
Smarting Up The Healthcare
- Electronic Health Records (EHRs)
- Telemedicine
- Diagnostic Imaging
- Robotic Surgery
- Wearable Devices
- Internet of Things (IoT)
- Artificial Intelligence (AI)
- Pharmacy Automation
- 3D Printing
- Data Analytics
- Telemonitoring
- Radiation Therapy Technology
- Infection Control Technology
- Mobile Apps
- Patient Portals
Understanding the impact
Technology has become an integral part of modern healthcare, revolutionizing the way hospitals operate and the quality of care they provide. The focus of smart hospitals is on the patient experience, with a commitment to reducing hospital-acquired infections, minimizing wait times, and improving overall satisfaction. Early detection and intervention, as well as personalized treatment plans based on real-time data, lead to better patient outcomes and higher survival rates.
As per Dr Gopal Sharan, Managing Director & CEO TR Life sciences, “The objectives behind implementing smart technologies in hospital settings are primarily to improve patient care & better efficiency in service delivery for the patient and attendants. The key technologies start with HIS for electronic health records, tele-radiology, robotics, AI related interventions etc on the medical side and smart infrastructure like energy management solutions , smart patient scheduling solutions & other automations. The impact of these solutions are better patient experience, resource optimisation, positive impact on patient outcomes & eventually better branding & financial benefits.”
Automation of routine tasks, streamlined workflows, and optimized resource allocation result in cost savings and increased operational efficiency for healthcare providers. Physicians and healthcare professionals have access to comprehensive patient data, enabling evidence-based decision-making and personalized treatment plans.
Agrees Vikaas Bhatnagar, CIO, Asian Institute of Medical Sciences as he outlines the need for such technologies. “Smart technologies in hospital settings enhance patient care, improve operational efficiency, and streamline processes. Key technologies commonly integrated include Electronic Medical Records, AI and Machine Learning, Robotics and Automation and Telemedicine and Remote Monitoring.”
The smart hospitals also serve as hubs for medical research and innovation. They foster collaboration among healthcare professionals, researchers, and technology experts, driving continuous advancements in healthcare.
Analyzing the trends
Telemedicine technologies are enabling healthcare providers to consult with patients remotely, improving access to care, especially in rural or underserved areas. Advanced imaging technologies like MRI, CT scans, and ultrasound have greatly improved diagnostic capabilities. Robotic-assisted surgery systems enhance precision and control during surgical procedures. Surgeons can perform minimally invasive surgeries with smaller incisions, reducing patient recovery times and complications.
In few of the hospitals, patients’ vital signs, physical activity, and even ECG data, is tracked through wearable devices, allowing for early detection of health issues. IoT devices, such as smart beds, patient monitors, and medication dispensers, enable real-time data collection and monitoring. Healthcare providers can respond promptly to changes in patients’ conditions, improving patient outcomes. AI and machine learning algorithms analyze vast amounts of healthcare data to identify patterns and assist with diagnosis and treatment planning. AI-driven chatbots and virtual assistants provide patient support and streamline administrative tasks.
Automated dispensing systems in hospitals ensure accurate medication administration, reducing errors and improving patient safety. Robots can prepare and deliver medications with precision. The hospitals use 3D printing for custom implants, prosthetics, and surgical models. This technology improves patient-specific care and surgical planning. Hospitals leverage big data analytics to identify trends, track patient outcomes, and optimize resource allocation. Predictive analytics help healthcare providers make informed decisions.
Hospitals are also offering patient portals for secure communication, appointment scheduling, and access to medical records. These portals empower patients to take an active role in their healthcare. Remote patient monitoring technology allows healthcare providers to track patients’ vital signs and health metrics from a distance, making it especially valuable for managing chronic conditions.
Indian hospitals show the way
Narayana Health (Bangalore): Narayana Health is known for its innovative approach to healthcare. They have implemented advanced technologies such as telemedicine, electronic health records (EHRs), and IoT-based monitoring systems to provide comprehensive and efficient healthcare services.
Apollo Hospitals (Various Locations): Apollo Hospitals, a leading healthcare group in India, has been actively incorporating digital technologies. They offer telemedicine services, have digital health records, and utilize advanced medical equipment for diagnostics and treatment.
Manipal Hospitals (Various Locations): Manipal Hospitals have embraced technology for improved patient care. They have introduced telehealth services, digital health records, and advanced diagnostic tools.
Aster Medcity (Kochi): Aster Medcity is known for its modern healthcare infrastructure. They have implemented digital health records and telemedicine solutions, making healthcare more accessible and efficient.
Medanta – The Medicity (Gurugram): Medanta has been at the forefront of adopting technology in healthcare. They utilize telemedicine services, robotic surgery, and advanced diagnostic and monitoring equipment.
Sir H. N. Reliance Foundation Hospital (Mumbai): This hospital is known for its use of technology in healthcare delivery. They have implemented EHRs, telemedicine, and robotic-assisted surgery for better patient care.
Max Healthcare (Various Locations): Max Healthcare has been incorporating digital solutions into their healthcare services, including telemedicine, mobile apps, and advanced diagnostic facilities.
Fortis Healthcare (Various Locations): Fortis Healthcare has been working on digitizing healthcare processes, offering telehealth services, and implementing EHRs for improved patient care.
Addressing the challenges
While the potential of smart hospitals is immense, there are challenges to consider, including data security, interoperability of systems, and the need for ongoing training for healthcare staff to effectively use these technologies. Additionally, the high initial cost of implementation can be a barrier for some healthcare institutions.
“Like in other industry verticals, cyber security threats are real and represent a risk to patient clinical information. Security breaches in bio-medical connected devices are not yet widely known, but there are instances in certain pockets. We, at Medanta, are cognizant that information security is critical, especially when the patient’s health-related information is concerned,” said Rajiv Sikka Chief Technical Officer, Medanta.
“Since the data is managed largely by HIS (for electronic records), the same is managed through user level access which is further regulated by system audits. There are governance protocols shared with all users to adhere data protection norms. For security appropriate firewall systems are deployed & periodic backups are triggered. Timely trainings (internal & external) are given to the users for preventing phishing attacks,” said Dr Gopal Sharan, Managing Director & CEO TR Life sciences.
Re-imagining the future of healthcare
Smart hospitals are not just a technological marvel; they represent a transformational shift in healthcare delivery. As these institutions continue to evolve, the integration of emerging technologies and the dedication of healthcare professionals will redefine the boundaries of what is possible in healthcare. The vision of smart hospitals is one where healthcare is not just reactive but proactive, personalized, and accessible to all. By harnessing the potential of smart technology, the future of healthcare looks brighter than ever, promising better health and well-being for individuals and communities around the world.
*This story was first published in the September 2023 edition of the BioVoice eMagazine.