“We are actively integrating smart technologies in various aspects of healthcare delivery”

Dr Rakesh Gupta, Chairman, Sarvodaya Hospital shares his views on the smart technologies and how his hospital is driving the change

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Dr Rakesh Gupta, Chairman, Sarvodaya Hospital
Faridabad based Sarvodaya Hospital is spread across 4.25 acres with 500 beds, including 109 ICU beds and 9 OTs. The hospital has set benchmarks in super-specialty care with its path-breaking work over the past 30 years.
In this exclusive interaction, Dr Rakesh Gupta, Chairman, Sarvodaya Hospital shares his views on the smart technologies and how his hospital is driving the change.

BV LogoWhy should a hospital implement smart technologies? What impact will it have on operational efficiency?
The primary objectives of implementing smart technologies in hospital settings are to enhance patient care, improve operational efficiency, and streamline processes. Key technologies commonly integrated include Electronic Medical Records (EMR) that serves as the foundation for building smart technologies in hospital settings by providing a centralized digital repository of patient data, enabling seamless data access and analysis. AI and Machine Learning aid in early disease detection, treatment planning, and predicting patient outcomes. Robotics in surgeries and automation in administrative tasks reduce the chances of human errors and enhance precision. Telemedicine and Remote Monitoring technologies help us extend our reach to remote areas, enabling patients to access healthcare services more conveniently.
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How is the Sarvodaya Hospital integrating smart technologies and how these have positively impacted the quality of patient care?
At our hospital, we have been actively integrating smart technologies in various aspects of healthcare delivery. In terms of EMR, we are implementing such services to provide real-time access to patient records, enabling healthcare providers to make informed decisions swiftly, resulting in improved accuracy and patient care outcomes. Our hospital has invested in robotic surgical systems that enhance the precision of surgical procedures. This minimizes invasiveness, reduces recovery times, and lowers the risk of complications.
“Data management and security are paramount in smart hospitals.”
We have implemented a telemedicine platform exclusively at our Swasthalya, Faridabad’s First E-Clinic in villages, enabling remote patients to access healthcare services conveniently. This initiative has significantly improving healthcare access in rural areas.
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Smart hospitals generate vast amounts of patient and operational data. How are data management and security addressed in these environments?
Data management and security are paramount in smart hospitals. Strict access control measures are in place, limiting data access to authorized personnel only. Role-based access is enforced. We have established robust data governance policies and procedures, including data retention and disposal protocols to maintain data integrity.
Our hospital complies with all relevant data protection regulations. Staff undergoes regular training to raise awareness about data security and privacy best practices.

*This interview was first published in September 2023 edition of the BioVoice eMagazine.